Browse reusable Agent Skills, each with a clear purpose and practical guidance.
Analyze and design pricing strategies including cost-plus, value-based, competitive, penetration, and skimming approaches with psychological pricing techniques. Use this skill when the user needs to set or change prices, evaluate pricing models, understand price elasticity, or apply psychological pricing — even if they say 'how much should we charge', 'are we priced right', or 'our margins are too low'.
SME and family-business management for Taiwan's industrial structure (98% SME, 70%+ family-controlled listed). Integrates four pillars: resource-constrained decision-making, family governance (Tagiuri-Davis three circles), four-layer succession, and professionalization. Use for sub-200-employee strategy, capital-constrained prioritization, family-vs-professional-manager conflict, founder handover, family-constitution design, or SME financing limits. Triggers: 『二代接班』『家族企業』『中小企業』『家族憲章』『家族辦公室』『傳承規劃』『小公司策略』『資源有限』『家族跟專業經理人』『三圓模型』『隱形冠軍』. For 成大 EMBA SME strategy, 政大 EMBA family-business succession, 逢甲 EMBA SME management cases. Fills Asgard gaps in resource-constrained strategy and Chinese-family governance.
Apply STP (Segmentation, Targeting, Positioning) framework for market strategy. Use this skill when the user needs to define target customer segments, select which segments to pursue, or craft a positioning statement — even if they say 'who is our customer', 'which market should we focus on', or 'how should we position ourselves'.
Analyze supply chain operations using the SCOR model across Plan, Source, Make, Deliver, and Return processes. Use this skill when the user needs to optimize supply chain efficiency, evaluate supplier performance, improve logistics, or design an end-to-end supply chain strategy — even if they say 'our deliveries are slow', 'supply chain costs are too high', or 'we keep running out of stock'.
Analyze unit economics to evaluate per-unit profitability and business model scalability. Use this skill when the user needs to assess whether each transaction, customer, or product unit is profitable, evaluate startup viability, or optimize contribution margins — even if they say 'does our business model work', 'what's our margin per order', or 'can we scale profitably'.
Apply Porter's Value Chain Analysis to identify competitive advantage sources within an organization's activities. Use this skill when the user needs to find where value is created or lost in their operations, analyze cost structure by activity, optimize internal processes, or identify outsourcing candidates — even if they say 'where do we make money' or 'which activities should we keep in-house'.
Measure and optimize customer service performance using CSAT, NPS, CES, First Contact Resolution, and text mining on support tickets. Use this skill when the user needs to evaluate CS team performance, identify top complaint drivers, optimize staffing, or build CS dashboards — even if they say 'is our CS team doing well', 'what are customers complaining about', 'how many agents do we need', or 'build a CS dashboard'.
Design push notification and messaging strategies including channel selection, timing optimization, personalization, and fatigue management. Use this skill when the user needs to improve notification engagement, reduce opt-out rates, plan multi-channel messaging, or A/B test notification content — even if they say 'our push open rates are low', 'users are unsubscribing', 'when should we send notifications', or 'which channel to use for alerts'.
Design customer service operations including tiered support (L1/L2/L3), response templates, SLA definitions, escalation procedures, and complaint handling. Use this skill when the user needs to set up a CS team, create service standards, design escalation flows, or improve response quality — even if they say 'our CS is a mess', 'how should we handle complaints', 'set up support tiers', or 'create CS SOPs'.
Conduct cohort analysis to track user behavior over time, build retention matrices, and compare cohort performance. Use this skill when the user needs to measure retention, understand how user behavior changes after acquisition, compare product versions' impact on engagement, or predict LTV — even if they say 'what's our retention rate', 'are newer users behaving differently', 'build a retention table', or 'how long do customers stick around'.