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speak-debug-bundle

Testing & Quality
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Collect Speak debug evidence for support tickets and troubleshooting. Use when encountering persistent issues, preparing support tickets, or collecting diagnostic information for Speak problems. Trigger with phrases like "speak debug", "speak support bundle", "collect speak logs", "speak diagnostic".

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Source SKILL.md: https://github.com/Dicklesworthstone/pi_agent_rust/blob/HEAD/tests/ext_conformance/artifacts/plugins-community/plugins/saas-packs/speak-pack/skills/speak-debug-bundle/SKILL.md

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Speak Debug Bundle

Overview

Collect all necessary diagnostic information for Speak support tickets.

Prerequisites

  • Speak SDK installed
  • Access to application logs
  • Permission to collect environment info

Instructions

Step 1: Create Debug Bundle Script

#!/bin/bash
# speak-debug-bundle.sh

BUNDLE_DIR="speak-debug-$(date +%Y%m%d-%H%M%S)"
mkdir -p "$BUNDLE_DIR"

echo "=== Speak Debug Bundle ===" > "$BUNDLE_DIR/summary.txt"
echo "Generated: $(date)" >> "$BUNDLE_DIR/summary.txt"
echo "Hostname: $(hostname)" >> "$BUNDLE_DIR/summary.txt"

Step 2: Collect Environment Info

# Environment info
echo "--- Environment ---" >> "$BUNDLE_DIR/summary.txt"
echo "Node version:" >> "$BUNDLE_DIR/summary.txt"
node --version >> "$BUNDLE_DIR/summary.txt" 2>&1
echo "npm version:" >> "$BUNDLE_DIR/summary.txt"
npm --version >> "$BUNDLE_DIR/summary.txt" 2>&1
echo "Python version:" >> "$BUNDLE_DIR/summary.txt"
python3 --version >> "$BUNDLE_DIR/summary.txt" 2>&1
echo "" >> "$BUNDLE_DIR/summary.txt"

# API credentials status (not values!)
echo "--- Credentials Status ---" >> "$BUNDLE_DIR/summary.txt"
echo "SPEAK_API_KEY: ${SPEAK_API_KEY:+[SET]}" >> "$BUNDLE_DIR/summary.txt"
echo "SPEAK_APP_ID: ${SPEAK_APP_ID:+[SET]}" >> "$BUNDLE_DIR/summary.txt"
echo "SPEAK_TARGET_LANGUAGE: ${SPEAK_TARGET_LANGUAGE:-[NOT SET]}" >> "$BUNDLE_DIR/summary.txt"

Step 3: Gather SDK and Session Info

# SDK version
echo "--- SDK Version ---" >> "$BUNDLE_DIR/summary.txt"
npm list @speak/language-sdk 2>/dev/null >> "$BUNDLE_DIR/summary.txt" || echo "SDK not found in npm" >> "$BUNDLE_DIR/summary.txt"
pip show speak-language-sdk 2>/dev/null >> "$BUNDLE_DIR/summary.txt" || echo "SDK not found in pip" >> "$BUNDLE_DIR/summary.txt"

# Recent logs (redacted)
echo "--- Recent Logs ---" >> "$BUNDLE_DIR/summary.txt"
if [ -f "logs/speak.log" ]; then
  # Redact sensitive info
  tail -100 logs/speak.log | \
    sed 's/api_key=.*/api_key=***REDACTED***/g' | \
    sed 's/"apiKey":"[^"]*"/"apiKey":"***REDACTED***"/g' | \
    sed 's/Bearer [^ ]*/Bearer ***REDACTED***/g' \
    >> "$BUNDLE_DIR/logs.txt"
fi

# Session history (last 10 sessions)
echo "--- Recent Sessions ---" >> "$BUNDLE_DIR/summary.txt"
grep -h "session" logs/*.log 2>/dev/null | \
  tail -50 | \
  sed 's/userId=.*/userId=***REDACTED***/g' \
  >> "$BUNDLE_DIR/sessions.txt"

Step 4: Network Diagnostics

# Network connectivity test
echo "--- Network Tests ---" >> "$BUNDLE_DIR/summary.txt"

echo -n "API Health: " >> "$BUNDLE_DIR/summary.txt"
curl -s -o /dev/null -w "%{http_code}" \
  -H "Authorization: Bearer ${SPEAK_API_KEY}" \
  -H "X-App-ID: ${SPEAK_APP_ID}" \
  https://api.speak.com/v1/health >> "$BUNDLE_DIR/summary.txt"
echo "" >> "$BUNDLE_DIR/summary.txt"

echo -n "Status Page: " >> "$BUNDLE_DIR/summary.txt"
curl -s -o /dev/null -w "%{http_code}" https://status.speak.com >> "$BUNDLE_DIR/summary.txt"
echo "" >> "$BUNDLE_DIR/summary.txt"

echo -n "DNS Resolution: " >> "$BUNDLE_DIR/summary.txt"
nslookup api.speak.com 2>&1 | grep -E "^(Name|Address)" >> "$BUNDLE_DIR/summary.txt"

echo -n "Latency (ms): " >> "$BUNDLE_DIR/summary.txt"
curl -s -o /dev/null -w "%{time_total}" https://api.speak.com/v1/health | \
  awk '{print $1 * 1000}' >> "$BUNDLE_DIR/summary.txt"
echo "" >> "$BUNDLE_DIR/summary.txt"

Step 5: Collect Audio Diagnostics (if applicable)

# Audio system info
echo "--- Audio System ---" >> "$BUNDLE_DIR/summary.txt"

# Check for audio devices (Linux)
if command -v arecord &> /dev/null; then
  echo "Recording devices:" >> "$BUNDLE_DIR/summary.txt"
  arecord -l 2>&1 >> "$BUNDLE_DIR/summary.txt"
fi

# Check audio sample (if exists)
if [ -f "last_recording.wav" ]; then
  echo "Last recording info:" >> "$BUNDLE_DIR/summary.txt"
  file last_recording.wav >> "$BUNDLE_DIR/summary.txt"
  # Get duration
  ffprobe -i last_recording.wav -show_entries format=duration -v quiet -of csv="p=0" 2>/dev/null >> "$BUNDLE_DIR/summary.txt" || echo "ffprobe not available" >> "$BUNDLE_DIR/summary.txt"
fi

Step 6: Configuration Snapshot

# Configuration (redacted - secrets masked)
echo "--- Config (redacted) ---" >> "$BUNDLE_DIR/summary.txt"

if [ -f ".env" ]; then
  cat .env 2>/dev/null | \
    sed 's/=.*/=***REDACTED***/' \
    >> "$BUNDLE_DIR/config-redacted.txt"
fi

# Package.json Speak dependencies
if [ -f "package.json" ]; then
  echo "Dependencies:" >> "$BUNDLE_DIR/summary.txt"
  grep -A5 '"dependencies"' package.json | grep -i speak >> "$BUNDLE_DIR/summary.txt"
fi

Step 7: Package Bundle

# Create final archive
tar -czf "$BUNDLE_DIR.tar.gz" "$BUNDLE_DIR"
rm -rf "$BUNDLE_DIR"

echo "========================================"
echo "Debug bundle created: $BUNDLE_DIR.tar.gz"
echo "========================================"
echo ""
echo "Contents:"
tar -tzf "$BUNDLE_DIR.tar.gz"
echo ""
echo "Size: $(du -h "$BUNDLE_DIR.tar.gz" | cut -f1)"
echo ""
echo "IMPORTANT: Review bundle before sharing to ensure no sensitive data leaked"

Complete Script

#!/bin/bash
# speak-debug-bundle.sh - Complete debug bundle generator

set -e

BUNDLE_DIR="speak-debug-$(date +%Y%m%d-%H%M%S)"
mkdir -p "$BUNDLE_DIR"

echo "Generating Speak debug bundle..."

# Summary header
cat > "$BUNDLE_DIR/summary.txt" << EOF
=== Speak Debug Bundle ===
Generated: $(date)
Hostname: $(hostname)
Platform: $(uname -s) $(uname -r)

--- Environment ---
Node: $(node --version 2>/dev/null || echo "N/A")
npm: $(npm --version 2>/dev/null || echo "N/A")
Python: $(python3 --version 2>/dev/null || echo "N/A")

--- Credentials Status ---
SPEAK_API_KEY: ${SPEAK_API_KEY:+[SET]}${SPEAK_API_KEY:-[NOT SET]}
SPEAK_APP_ID: ${SPEAK_APP_ID:+[SET]}${SPEAK_APP_ID:-[NOT SET]}
SPEAK_TARGET_LANGUAGE: ${SPEAK_TARGET_LANGUAGE:-[NOT SET]}

--- SDK Version ---
EOF

npm list @speak/language-sdk 2>/dev/null >> "$BUNDLE_DIR/summary.txt" || echo "npm: Not installed" >> "$BUNDLE_DIR/summary.txt"
pip show speak-language-sdk 2>/dev/null >> "$BUNDLE_DIR/summary.txt" || echo "pip: Not installed" >> "$BUNDLE_DIR/summary.txt"

# Network tests
echo -e "\n--- Network Tests ---" >> "$BUNDLE_DIR/summary.txt"
echo -n "API Status: " >> "$BUNDLE_DIR/summary.txt"
curl -s -o /dev/null -w "%{http_code}\n" https://api.speak.com/v1/health >> "$BUNDLE_DIR/summary.txt" 2>&1 || echo "FAILED" >> "$BUNDLE_DIR/summary.txt"

# Collect logs (if available)
if [ -d "logs" ]; then
  grep -rh "speak\|Speak\|SPEAK" logs/ 2>/dev/null | \
    tail -100 | \
    sed 's/api_key=.*/api_key=REDACTED/g' | \
    sed 's/"apiKey":"[^"]*"/"apiKey":"REDACTED"/g' \
    > "$BUNDLE_DIR/logs.txt" 2>/dev/null || true
fi

# Package
tar -czf "$BUNDLE_DIR.tar.gz" "$BUNDLE_DIR"
rm -rf "$BUNDLE_DIR"

echo "Bundle created: $BUNDLE_DIR.tar.gz"

Output

  • speak-debug-YYYYMMDD-HHMMSS.tar.gz archive containing:
    • summary.txt - Environment and SDK info
    • logs.txt - Recent redacted logs
    • sessions.txt - Recent session activity
    • config-redacted.txt - Configuration (secrets removed)

Sensitive Data Handling

CategoryHandling
API KeysNEVER include
User IDsRedact or anonymize
Audio filesInclude only with permission
Error messagesSafe to include
Stack tracesSafe to include (redacted)
Session IDsSafe to include
SDK versionsSafe to include

ALWAYS REDACT:

  • API keys and tokens
  • Passwords and secrets
  • PII (emails, names, IDs)
  • Audio containing speech

Safe to Include:

  • Error messages and codes
  • Stack traces (with paths redacted)
  • SDK/runtime versions
  • Network response codes

Submit to Support

  1. Create bundle: bash speak-debug-bundle.sh
  2. Review for sensitive data: tar -tzf speak-debug-*.tar.gz
  3. Upload to Speak support portal
  4. Include:
    • Brief problem description
    • Steps to reproduce
    • Expected vs actual behavior
    • Request ID (if available)

Resources

Next Steps

For rate limit issues, see speak-rate-limits.