incident-triage

DevOps & Security

On-call alert triage runbook for {{sentry_project}}. Pulls the Sentry stack trace, correlates Datadog logs around the spike, checks {{target_repo}} for the deploy that shipped just before, classifies severity against known-noisy patterns, posts a first-pass diagnosis to {{incident_channel}}, and pages a human only when severity is at or above {{page_severity_threshold}} or the alert can't be resolved.

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I want to install this Agent Skill for this project in Codex.

Source SKILL.md: https://github.com/kortix-ai/suna/blob/HEAD/packages/starter/templates/marketplace/runtime/skills/incident-triage/SKILL.md

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First, summarize what it does, its dependencies, license status if identifiable, and any risks. Show the exact files you propose to add under .agents/skills/incident-triage/. Do not write files or run scripts until I approve.

After I approve, install the complete skill folder, including required referenced files, into that project location. Verify it is discoverable, then tell me its actual invocation name and how to use it. Do not claim it is installed until you have verified it.

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Reactive and read-only; covers every new or still-unresolved alert in {{sentry_project}} found in a sweep, nothing carried over between sweeps. Handle each alert as an independent unit: a failure or inconclusive diagnosis on one alert never blocks triage of the others found in the same sweep.

Step 1 — Pull the alert from Sentry (read-only)

Via the Sentry connector, for every alert in {{sentry_project}} that is new or still unresolved since the last sweep:

The full stack trace and exception type.
Event frequency (spike vs. steady trickle) and the first-seen timestamp.
Whether Sentry has already grouped it under an existing, previously-seen issue fingerprint.

Step 2 — Correlate the logs (read-only)

Via the Datadog connector, pull the log lines in a window around the first-seen timestamp (default: 10 minutes before to 5 minutes after), scoped to the service(s) named in the stack trace. Line the log entries up against the trace to confirm the failure mode — a matching upstream timeout, a bad payload, a dependency erroring — rather than trusting the exception message alone.

Step 3 — Check recent deploys on GitHub (read-only)

gh pr list --repo {{target_repo}} --state merged --limit 20 \
  --json number,title,mergedAt,url,author \
  --search "merged:>=<first-seen-minus-2h>"
git log --since="<first-seen-minus-2h>" --until="<first-seen>" --oneline

Rank candidate deploys by how closely they precede the first-seen timestamp and whether the changed files touch the failing service/module. Treat the closest matching deploy as the suspect, not a certainty — say so in the diagnosis.

Step 4 — Classify severity and benign vs. real

Signal	Classification
Matches a known flaky/noisy pattern (repeated transient timeout, third-party rate limit, a fingerprint seen before with no user impact)	Benign — close with reasoning, no page
New error type, affects one user or a narrow code path, no matching deploy	Real, low severity — post diagnosis, no page unless it recurs
Spike in frequency, matches a recent deploy, or affects a shared/critical path	Real, elevated severity
Marked `fatal`/`critical` in Sentry, or severity at or above {{page_severity_threshold}}	Page immediately regardless of diagnosis confidence
Trace, logs, or deploy history are inconclusive after Steps 1–3	Unresolved — page, diagnosis attached as partial context

Step 5 — Post the first-pass diagnosis

Post one message per alert to {{incident_channel}}: the error and where it's from, the first-seen time and frequency, the correlated log lines, the suspect deploy (PR/commit + author, or "no matching deploy found"), and the severity classification from Step 4.

Step 6 — Page or close

Page — at or above {{page_severity_threshold}}, or unresolved per Step 4: @-mention the on-call rotation in {{incident_channel}} on the same message, with the diagnosis attached as context, not a substitute for looking at it.
Close — benign or low severity with a confident diagnosis: mark it resolved in the post with the reasoning, no page.

Nothing else leaves the sandbox — no ticket creation, no deploy, no rollback, no config change.

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