novu-inbox-integration

Development

Integrate Novu's in-app notification inbox into web applications. Supports React, Next.js, and vanilla JavaScript. Includes the Inbox component (bell icon + notification feed), composable components (Bell, Notifications, InboxContent, Preferences), headless hooks, branded theming, custom render props, multi-tenancy via contexts, tabs, localization, and HMAC security. Use when adding an in-app notification center, bell icon, notification feed, real-time notification updates, or building a personalized and branded notification experience.

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Inbox Integration

Add an in-app notification center to your web application. The Inbox component provides a bell icon, notification feed, read/archive management, action buttons, and real-time WebSocket updates — all theme-able and personalizable to match your product.

Packages

Package	Use For
`@novu/react`	React 18/19 applications
`@novu/nextjs`	Next.js (App Router + Pages Router)
`@novu/js`	Vanilla JavaScript / non-React frameworks

React Quick Start

npm install @novu/react

import { Inbox } from "@novu/react";

function App() {
  return (
    <Inbox
      applicationIdentifier="YOUR_NOVU_APP_ID"
      subscriberId="subscriber-123"
      subscriberHash="HMAC_HASH"  // Required if HMAC encryption is enabled
    />
  );
}

This renders a bell icon with unread count. Clicking it opens a popover with the notification feed.

Next.js

npm install @novu/nextjs

App Router

// components/NotificationInbox.tsx
"use client";

import { Inbox } from "@novu/nextjs";

export function NotificationInbox() {
  return (
    <Inbox
      applicationIdentifier={process.env.NEXT_PUBLIC_NOVU_APP_ID!}
      subscriberId="subscriber-123"
      subscriberHash="HMAC_HASH"
    />
  );
}

Important: The Inbox is a client component — use "use client" directive in Next.js App Router.

Pages Router

import { Inbox } from "@novu/nextjs";

export default function NotificationsPage() {
  return (
    <Inbox
      applicationIdentifier={process.env.NEXT_PUBLIC_NOVU_APP_ID!}
      subscriberId="subscriber-123"
      subscriberHash="HMAC_HASH"
    />
  );
}

Composable Components

The <Inbox> component is composable. When you pass children, it acts as a context provider and you compose the UI from primitives:

Component	Purpose
`<Bell />`	Bell icon with unread count
`<Notifications />`	Notification feed (header + list + footer)
`<InboxContent />`	Same as `<Notifications />` plus the Preferences page
`<Preferences />`	Standalone preferences panel

import { Inbox, Bell, Notifications, Preferences } from "@novu/react";

function App() {
  return (
    <Inbox
      applicationIdentifier="YOUR_NOVU_APP_ID"
      subscriberId="subscriber-123"
      subscriberHash="HMAC_HASH"
    >
      <Bell />
      <Notifications />
      <Preferences />
    </Inbox>
  );
}

Use these primitives to build a custom popover, modal, drawer, or full-page notification experience.

Branding the Inbox

The Inbox is fully themeable via the appearance prop. It supports four keys:

Key	Purpose
`baseTheme`	Apply a predefined theme (e.g. `dark`)
`variables`	Global design tokens (colors, fonts, radius, severity colors)
`elements`	Per-element styles (style object, class string, or context callback)
`icons`	Replace built-in icons with your own React components

Styles are auto-injected into <head> (or the shadow root if rendered inside a shadow DOM). When both baseTheme and variables are provided, variables win.

Inspiration: the Inbox Playground showcases pre-styled variants like Notion and Reddit.

Dark mode (and other base themes)

import { Inbox } from "@novu/react";
import { dark } from "@novu/react/themes";

<Inbox
  applicationIdentifier="YOUR_NOVU_APP_ID"
  subscriberId="subscriber-123"
  appearance={{ baseTheme: dark }}
/>

Global variables

<Inbox
  applicationIdentifier="YOUR_NOVU_APP_ID"
  subscriberId="subscriber-123"
  appearance={{
    variables: {
      colorPrimary: "#0081F1",
      colorBackground: "#ffffff",
      colorForeground: "#1A1523",
      colorPrimaryForeground: "#ffffff",
      colorSecondary: "#F1F0EF",
      colorCounter: "#E5484D",
      colorCounterForeground: "#ffffff",
      colorNeutral: "#E0DEDC",
      colorShadow: "rgba(0,0,0,0.08)",
      fontSize: "14px",
      borderRadius: "8px",
      colorSeverityHigh: "#E5484D",
      colorSeverityMedium: "#F76808",
      colorSeverityLow: "#3E63DD",
    },
  }}
/>

Element-level styling (Tailwind, CSS Modules, inline styles)

Each element accepts a string of class names, a style object, or a function (context) => string for runtime conditionals.

import inboxStyles from "./inbox.module.css";

<Inbox
  applicationIdentifier="YOUR_NOVU_APP_ID"
  subscriberId="subscriber-123"
  appearance={{
    elements: {
      bellIcon: ({ unreadCount }) =>
        unreadCount.total > 10
          ? "p-4 bg-white rounded-full [--bell-gradient-end:var(--color-red-500)]"
          : "p-4 bg-white rounded-full",
      notification: ({ notification }) =>
        notification.data?.priority === "high"
          ? "bg-red-50 ring-1 ring-red-300 rounded-lg"
          : "bg-white rounded-lg shadow-sm hover:bg-gray-50",
      notificationSubject: { fontWeight: 600 },
      notificationBody: inboxStyles.body,
    },
  }}
/>

To find an element key, inspect the DOM: any class starting with nv- (visible just before a 🔔 emoji in DevTools) maps to a key in appearance.elements (drop the nv- prefix). TS autocomplete lists all available keys.

Custom icons

Replace any built-in icon by returning a React component from appearance.icons:

import { RiSettings3Fill, RiNotification3Fill } from "react-icons/ri";

<Inbox
  applicationIdentifier="YOUR_NOVU_APP_ID"
  subscriberId="subscriber-123"
  appearance={{
    icons: {
      bell: () => <RiNotification3Fill />,
      cogs: () => <RiSettings3Fill />,
    },
  }}
/>

Common icon keys: bell, cogs, dots, arrowDown, arrowDropDown, arrowLeft, arrowRight, check, clock, trash, markAsRead, markAsUnread, markAsArchived, markAsUnarchived, email, sms, push, inApp, chat. To find more, inspect classes that start with nv- and contain a 🖼️ emoji.

Severity styling

Notifications and the bell are styled by severity (high, medium, low). Override colors via variables:

Severity is a visual dial only. The workflow-level critical: true flag is independent — it changes runtime delivery (bypass preferences, skip digest), not Inbox styling. critical workflows that should also stand out visually should set severity: 'high' explicitly. See design-workflow/references/severity-and-critical.md for the full design rules.

appearance: {
  variables: {
    colorSeverityHigh: "#E5484D",
    colorSeverityMedium: "#F76808",
    colorSeverityLow: "#3E63DD",
  },
}

…or per element:

appearance: {
  elements: {
    severityHigh__notificationBar: { backgroundColor: "red" },
    severityHigh__bellContainer: "ring-2 ring-red-500",
    severityGlowHigh__bellSeverityGlow: "bg-red-500",
  },
}

By default the bell takes the color of the highest-severity unread notification.

Responsive Inbox

<Inbox
  /* ... */
  appearance={{ elements: { popoverContent: "novu-popover-content" } }}
/>

.novu-popover-content { max-width: 500px; }
@media (max-width: 768px) { .novu-popover-content { max-width: 350px; } }
@media (max-width: 480px) { .novu-popover-content { max-width: 250px; } }

See Branding & Styling Reference for the full variable list, severity element keys, dynamic callback signatures, and Notion/Reddit-style presets.

Personalization

Render props

Override individual parts of a notification — keep the surrounding chrome (action buttons, hover state, etc.) intact:

<Inbox
  applicationIdentifier="YOUR_NOVU_APP_ID"
  subscriberId="subscriber-123"
  renderBell={(unreadCount) => <MyBell count={unreadCount.total} />}
  renderAvatar={(notification) => <Avatar src={notification.avatar} />}
  renderSubject={(notification) => <strong>{notification.subject}</strong>}
  renderBody={(notification) => <p>{notification.body}</p>}
  renderDefaultActions={(notification) => <MyActions notification={notification} />}
  renderCustomActions={(notification) => (
    <PrimarySecondaryButtons notification={notification} />
  )}
/>

Use renderNotification only when you need full control of the item — you'll need to re-implement default actions (mark as read, archive, snooze) yourself.

<Inbox
  /* ... */
  renderNotification={(notification) => (
    <div className="custom-row">
      <h3>{notification.subject}</h3>
      <p>{notification.body}</p>
    </div>
  )}
/>

Conditional display

renderNotification receives the full notification — branch on tags, data, severity, or workflow.identifier:

renderNotification={(notification) => {
  if (notification.severity === SeverityLevelEnum.HIGH) return <HighPriorityRow notification={notification} />;
  if (notification.tags?.includes("billing")) return <BillingRow notification={notification} />;
  if (notification.data?.priority === "high") return <UrgentRow notification={notification} />;

  return <DefaultRow notification={notification} />;
}}

HTML in notification content

To render rich HTML in subject / body:

Disable Disable content sanitization in the In-App step in your workflow.
Render with dangerouslySetInnerHTML in a render prop:

<Inbox
  /* ... */
  renderBody={(notification) => (
    <div dangerouslySetInnerHTML={{ __html: notification.body }} />
  )}
  renderSubject={(notification) => (
    <span dangerouslySetInnerHTML={{ __html: notification.subject }} />
  )}
/>

Only enable this if you fully control the trigger payload — raw HTML opens an XSS surface area.

Notification click behavior

Hook the Inbox into your router. Novu calls routerPush with the redirect.url defined in your workflow:

import { useRouter } from "next/navigation";

const router = useRouter();

<Inbox
  /* ... */
  routerPush={(path) => router.push(path)}
  onNotificationClick={(notification) => track("inbox_notification_click", { id: notification.id })}
  onPrimaryActionClick={(notification) => doSomething(notification.primaryAction)}
  onSecondaryActionClick={(notification) => doSomethingElse(notification.secondaryAction)}
/>

Works with React Router (useNavigate()), Remix (useNavigate()), Gatsby (navigate()), and any custom router.

See Personalization Reference for full render-prop signatures, renderCustomActions styling examples, popover composition with Radix / shadcn Drawer, and conditional UI patterns.

Tabs

Group notifications into tabs by tags, severity, or data properties:

import { Inbox, SeverityLevelEnum } from "@novu/react";

<Inbox
  applicationIdentifier="YOUR_NOVU_APP_ID"
  subscriberId="subscriber-123"
  tabs={[
    { label: "All", filter: { tags: [] } },
    { label: "Promotions", filter: { tags: ["promotions"] } },
    { label: "Security", filter: { tags: ["security", "alert"] } },
    { label: "Critical", filter: { severity: SeverityLevelEnum.HIGH } },
    { label: "High Priority", filter: { data: { priority: "high" } } },
    {
      label: "Billing",
      filter: { tags: ["billing"], data: { entity: "invoice" } },
    },
  ]}
/>

Tags are workflow-level — assign them in the workflow editor. Multiple tags use OR logic.
Severity comes from the In-App step's severity setting (HIGH, MEDIUM, LOW).
data comes from the data object defined per In-App step.

Use the useCounts hook to render unread counts per tab.

Multi-Tenancy with Contexts

Use Contexts to scope the Inbox to a tenant, workspace, or feature area. The Inbox shows only notifications whose trigger context matches the Inbox context exactly.

1. Trigger workflows with context

await novu.trigger({
  workflowId: "invoice-paid",
  to: { subscriberId: "user-123" },
  payload: { amount: "$250" },
  context: {
    tenant: {
      id: "acme-corp",
      data: { name: "Acme Corporation", plan: "enterprise" },
    },
  },
});

2. Pass the matching context to the Inbox

<Inbox
  applicationIdentifier="YOUR_NOVU_APP_ID"
  subscriberId="user-123"
  subscriberHash="HMAC_HASH"
  context={{
    tenant: {
      id: "acme-corp",
      data: { name: "Acme Corporation", plan: "enterprise" },
    },
  }}
/>

3. Secure the context with `contextHash`

Because context is set client-side, a hostile user could swap tenant IDs. Generate an HMAC hash of the canonicalized context server-side:

import { createHmac } from "crypto";
import { canonicalize } from "@tufjs/canonical-json";

const context = {
  tenant: { id: "acme-corp", data: { name: "Acme Corporation", plan: "enterprise" } },
};

const contextHash = createHmac("sha256", process.env.NOVU_SECRET_KEY!)
  .update(canonicalize(context))
  .digest("hex");

Pass it alongside the context:

<Inbox
  /* ... */
  context={context}
  contextHash={contextHash}
/>

Context match rules

Workflow Context	Inbox Context	Displayed?
`{ tenant: "acme" }`	`{ tenant: "acme" }`	✅
`{}`	`{}`	✅
`{ tenant: "acme" }`	`{}`	❌
`{}`	`{ tenant: "acme" }`	❌
`{ tenant: "acme" }`	`{ tenant: "globex" }`	❌

Context that doesn't yet exist in Novu is auto-created. Existing context data is not auto-updated to prevent overwrites.

See Multi-Tenancy Reference for full setup, dashboard management, and dynamic content rendering with {{context}}.

Data Object

Each In-App step supports a custom data object — up to 10 scalar key-value pairs (string, number, boolean, null; strings ≤ 256 chars) defined in the workflow editor. Values can be static ("status": "merged") or dynamic ("firstName": "{{subscriber.firstName}}").

Access it client-side as notification.data and use it for render decisions, conditional styling, and tab filtering.

<Inbox
  /* ... */
  renderNotification={(notification) => (
    <div>
      <span>{notification.data?.emoji}</span>
      <strong>{notification.data?.firstName}</strong>
      <p>{notification.body}</p>
    </div>
  )}
/>

Type the data object globally for autocomplete:

declare global {
  interface NotificationData {
    reactionType?: string;
    entityId?: string;
    userName?: string;
  }
}

Don't store secrets in data — it's returned to the client. Never spread the entire trigger payload into data.

Custom Popover

Mount the notification feed inside any popover, drawer, or page layout. Use <Bell /> (or your own trigger) plus <Notifications /> or <InboxContent />:

import { Inbox, InboxContent, Bell } from "@novu/react";
import { Popover, PopoverTrigger, PopoverContent } from "@radix-ui/react-popover";

<Inbox
  applicationIdentifier="YOUR_NOVU_APP_ID"
  subscriberId="subscriber-123"
>
  <Popover>
    <PopoverTrigger>
      <Bell />
    </PopoverTrigger>
    <PopoverContent className="h-[600px] w-[400px] p-0">
      <InboxContent />
    </PopoverContent>
  </Popover>
</Inbox>

The same pattern works with shadcn <Drawer>, Headless UI, or a route-level page (mount <InboxContent /> directly without any popover). All customization props (appearance, localization, tabs, routerPush, render props) flow through the <Inbox> provider.

Localization

Override Inbox UI text — useful for multi-language apps or matching your product voice:

<Inbox
  applicationIdentifier="YOUR_NOVU_APP_ID"
  subscriberId="subscriber-123"
  localization={{
    locale: "en-US",
    "inbox.filters.labels.default": "Notifications",
    "inbox.filters.dropdownOptions.unread": "Unread only",
    "notifications.emptyNotice": "You're all caught up.",
    "notifications.actions.readAll": "Mark all as read",
    "notification.actions.archive.tooltip": "Move to archive",
    "preferences.title": "Notification Preferences",
    dynamic: {
      "new-comment-on-post": "Post comments",
      "new-follower-digest": "New Follower Updates",
    },
  }}
/>

Localization changes UI text only. To translate notification content, use Workflow Translations.
Use the dynamic map to localize workflow names shown in the Preferences UI.
The full key list lives in defaultLocalization.ts.

HMAC Authentication

Required in production to prevent subscriber impersonation. See https://docs.novu.co/platform/inbox/prepare-for-production for the full guide.

Generate the hash (server-side)

import { createHmac } from "crypto";

const subscriberHash = createHmac("sha256", process.env.NOVU_SECRET_KEY!)
  .update(subscriberId)
  .digest("hex");

Python

import hmac, hashlib

subscriber_hash = hmac.new(
    NOVU_SECRET_KEY.encode(),
    subscriber_id.encode(),
    hashlib.sha256,
).hexdigest()

Pass to the component

<Inbox
  applicationIdentifier="YOUR_NOVU_APP_ID"
  subscriberId="subscriber-123"
  subscriberHash={subscriberHash}
/>

If you also pass a context, generate a contextHash (see Multi-Tenancy).

Common Pitfalls

applicationIdentifier is NOT the same as NOVU_SECRET_KEY — the app ID is a public identifier safe for client-side use. The secret key is server-only.
HMAC hash is mandatory in production — without it, anyone can impersonate a subscriber by guessing their ID.
The Inbox only shows notifications from workflows with an inApp step — if your workflow doesn't include step.inApp(), nothing appears.
"use client" is required in Next.js App Router — the Inbox component is client-side only.
Real-time updates are automatic — the Inbox uses WebSockets internally. No additional setup needed.
@novu/react vs @novu/nextjs — use @novu/nextjs for Next.js apps (handles SSR edge cases), @novu/react for all other React apps.
variables override baseTheme — when both are set in appearance, variables win. Set variables in dark/light themes intentionally.
Element callbacks return strings — (context) => string returns class names, not style objects. For style objects use a static value.
Context filtering is exact-match — passing context={{}} to the Inbox hides any notification triggered with a non-empty context, and vice-versa.
Don't store secrets in notification.data — it's sent to the client.
renderNotification removes default actions — use granular render props (renderSubject, renderBody, renderAvatar, renderDefaultActions, renderCustomActions) when you want to keep mark-as-read / archive / snooze affordances.
HTML rendering requires both steps — disabling sanitization in the workflow and using dangerouslySetInnerHTML in a render prop. Either alone has no effect.

References

Branding & Styling — full appearance API: themes, variables, elements, icons, severity, dynamic callbacks
Personalization — render props, custom popover (Radix, shadcn Drawer), conditional display, click handlers
Multi-Tenancy with Contexts — context-based isolation, securing contextHash, dynamic templates
React Inbox Examples
Next.js Inbox Examples
Headless Inbox (Vanilla JS)
Security (HMAC)