pulse-monthly
BusinessMonthly community report — aggregates Discord and WhatsApp activity for the full month: MAM, growth, sentiment trends, top contributors, product insights, docs gaps, and week-over-week evolution. Generates an HTML report using the Evolution brand. Use when user says 'community monthly', 'monthly community report', 'monthly pulse', or any reference to monthly community analysis.
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How to use this skill
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Monthly Community Report
Monthly routine that analyzes all Discord and WhatsApp activity for the month and generates a complete HTML report with trends, insights, and recommendations.
Always respond in English.
Workflow
Step 1 — Determine period
- Reference month: previous month (e.g., if today is 04/01, analyze March)
- Period: first to last day of the reference month
- Divide the month into weeks (W1, W2, W3, W4/W5) for trend analysis
Step 2 — Collect Discord data (30 days)
Use the /discord-get-messages skill to fetch messages for the month in the main channels.
Guild ID: YOUR_GUILD_ID
Channels to monitor:
- All community text channels (chat-pt, chat-en, chat-es, help, feedback, suggestions, showcase, news)
- New members channel (
🆕・new-members)
For each channel, fetch paginated messages (100 per request) until covering the full month.
Step 3 — Collect WhatsApp data (30 days)
Use the /int-whatsapp skill:
python3 {project-root}/.claude/skills/int-whatsapp/scripts/whatsapp_client.py messages_30d
python3 {project-root}/.claude/skills/int-whatsapp/scripts/whatsapp_client.py stats --start YYYY-MM-01 --end YYYY-MM-DD
python3 {project-root}/.claude/skills/int-whatsapp/scripts/whatsapp_client.py groups --start YYYY-MM-01 --end YYYY-MM-DD
Step 4 — Calculate monthly KPIs
- MAM (Monthly Active Members): unique members who sent a message in the month (Discord + WhatsApp)
- Total Messages: Discord + WhatsApp separate and combined
- New Members: entries in Discord
🆕・new-membersfor the month - Resolution Rate: answered questions / total in #help (goal: >80%)
- Comparison: compare all KPIs with the previous month (read previous report if it exists in
workspace/community/reports/monthly/)
Step 5 — Weekly evolution
For each week of the month, calculate:
- Messages
- Active members
- New members
- Sentiment (positive/neutral/negative)
- Open support tickets
Present in a table to visualize the trend throughout the month.
Step 6 — Metrics by platform
Discord:
- Total messages, active members, support tickets, sentiment
- Most active channel, most helped channel
WhatsApp:
- Total messages, active groups, unique participants, sentiment
- Most active group
Step 7 — Top contributors
Rank by message volume + answers given in #help:
- Top 10 most active members
- Main platform (Discord/WhatsApp)
- Highlight (helper, active new member, topic leader)
Step 8 — Month's topics
Group all discussions by theme:
- Top 10 most discussed topics
- Frequency, sentiment by topic
- Sources (Discord, WhatsApp, or both)
Step 9 — Product insights
- Requested features: spontaneous feature requests (with frequency)
- Reported bugs: technical problems mentioned (with frequency)
- Docs gaps: recurring questions whose answers should be in the documentation
Step 10 — Sentiment trend
For each week of the month:
- % positive, % neutral, % negative
- Trend: improving, stable, worsening
Step 11 — Analysis and recommendations
Analysis (3-5 bullets):
- Community growth or contraction
- Engagement patterns (peak days/times)
- Sentiment evolution
- Support effectiveness
- Discord vs WhatsApp: which platform is growing more?
Recommendations (3-5 bullets):
- Actions to improve engagement
- Docs to create/update
- Features to prioritize based on feedback
- Members to recognize/engage
Step 12 — Generate HTML report
Read the template at .claude/templates/html/custom/community-monthly-report.html and replace ALL {{PLACEHOLDER}}.
For dynamic rows, use the pattern from the other pulse skills:
Weeks:
<tr>
<td>Week 1 (01-07/MM)</td>
<td class="right">XXX</td>
<td class="right">XX</td>
<td class="right">X</td>
<td class="right"><span class="badge green">Positive</span></td>
<td class="right">X</td>
</tr>
Top contributors:
<tr>
<td>Nome</td>
<td><span class="badge blue">Discord</span></td>
<td class="right">XXX</td>
<td class="right">XX</td>
<td><span class="badge green">Helper</span></td>
</tr>
Topics:
<div class="list-item">Topic — XX mentions, positive/mixed/negative sentiment</div>
Features/Bugs:
<div class="list-item">Description — X mentions (Discord/WhatsApp)</div>
Docs gaps:
<tr>
<td>Recurring question</td>
<td>Discord #help / WhatsApp</td>
<td class="right">X times</td>
<td><span class="badge yellow">Installation</span></td>
</tr>
Step 13 — Save
Save to:
workspace/community/reports/monthly/[C] YYYY-MM-community-monthly.html
Create the directory workspace/community/reports/monthly/ if it does not exist.
Step 14 — Confirm
## Community Monthly generated
**File:** workspace/community/reports/monthly/[C] YYYY-MM-community-monthly.html
**Month:** {reference month}
**MAM:** {N} ({delta}%) | **Messages:** {N} | **New:** {N}
**Sentiment:** {trend} | **Resolution:** {X}%
**Highlights:** {N} features, {N} bugs, {N} docs gaps