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media-monitoring

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Deep integration with media monitoring platforms for coverage tracking, sentiment analysis, and reporting

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Media Monitoring Skill

Overview

The Media Monitoring skill provides deep integration with media monitoring platforms for comprehensive coverage tracking, sentiment analysis, and PR measurement reporting. This skill enables real-time awareness of media mentions and brand coverage across all channels.

Capabilities

Platform Integration

  • Cision API integration for media monitoring
  • Meltwater API integration for global coverage
  • Brandwatch media monitoring configuration
  • Multi-platform data aggregation
  • Real-time alert configuration

Search and Query

  • Boolean search query building and optimization
  • Keyword and phrase tracking
  • Competitor mention tracking
  • Executive and spokesperson monitoring
  • Industry topic monitoring

Coverage Analysis

  • Media clip aggregation and deduplication
  • Outlet tiering and weighting
  • Share of voice calculation
  • Message pull-through tracking
  • Coverage quality scoring

Sentiment Analysis

  • Automated sentiment classification
  • Sentiment trend tracking
  • Topic-based sentiment analysis
  • Comparative sentiment benchmarking
  • Alert on sentiment shifts

Alerting and Reporting

  • Coverage alert configuration
  • Trend detection and spike alerts
  • Automated report generation
  • Executive dashboard feeds
  • Custom report scheduling

Usage

Monitor Configuration

const mediaMonitorConfig = {
  client: 'Cision',
  profile: {
    brandTerms: ['Company Name', 'CEO Name', 'Product Names'],
    competitors: ['Competitor A', 'Competitor B'],
    industryTopics: ['Industry Term 1', 'Industry Term 2']
  },
  sources: {
    tiers: {
      tier1: ['WSJ', 'NYT', 'Bloomberg', 'Reuters'],
      tier2: ['Industry Pub 1', 'Industry Pub 2'],
      tier3: ['Regional', 'Trade']
    },
    types: ['print', 'online', 'broadcast', 'podcast']
  },
  alerts: {
    tier1Coverage: { immediate: true, recipients: ['comms-team@company.com'] },
    negativeSentiment: { threshold: -0.5, immediate: true },
    volumeSpike: { multiplier: 2, immediate: true }
  },
  reports: {
    daily: ['coverage-summary'],
    weekly: ['share-of-voice', 'sentiment-trends'],
    monthly: ['comprehensive-analysis']
  }
};

Coverage Analysis

const coverageAnalysis = {
  period: 'monthly',
  metrics: {
    totalMentions: 245,
    uniqueOutlets: 87,
    estimatedReach: 45000000,
    shareOfVoice: {
      'Company': 35,
      'Competitor A': 28,
      'Competitor B': 22,
      'Other': 15
    },
    sentimentBreakdown: {
      positive: 45,
      neutral: 48,
      negative: 7
    },
    topOutlets: [
      { name: 'TechCrunch', mentions: 8, sentiment: 'positive' },
      { name: 'WSJ', mentions: 5, sentiment: 'neutral' }
    ],
    messagePullThrough: {
      'Key Message 1': 68,
      'Key Message 2': 45,
      'Key Message 3': 32
    }
  }
};

Process Integration

This skill integrates with the following PR processes:

ProcessIntegration Points
reputation-monitoring.jsReal-time coverage tracking
reputation-risk-identification.jsEarly warning detection
media-coverage-analysis.jsCoverage measurement
pr-measurement-framework.jsMetrics and reporting

Best Practices

  1. Comprehensive Boolean: Build thorough search queries to capture all relevant coverage
  2. Outlet Tiering: Weight coverage by outlet quality and relevance
  3. Regular Review: Monitor alerts and adjust queries as needed
  4. Sentiment Validation: Periodically validate automated sentiment accuracy
  5. Competitive Context: Always track competitors for benchmarking
  6. Spike Investigation: Investigate volume spikes immediately

Metrics and KPIs

MetricDescriptionTarget
Coverage VolumeTotal media mentionsTrending upward
Share of Voice% of industry coverageLeading position
Sentiment ScoreAverage sentiment rating>70% positive/neutral
Message Pull-ThroughKey messages appearing>50% of coverage
Tier 1 CoverageTop-tier outlet mentionsConsistent presence

Related Skills

  • SK-002: Social Listening (social channel monitoring)
  • SK-009: PR Analytics (measurement integration)
  • SK-006: Reputation Intelligence (reputation tracking)