gong-conversation-intelligence

Business

Gong.io conversation analytics for sales insights and coaching

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How to use this skill

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I want to install this Agent Skill for this project in Codex.

Source SKILL.md: https://github.com/a5c-ai/babysitter/blob/HEAD/library/specializations/domains/business/sales/skills/gong-conversation-intelligence/SKILL.md

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Copying this prompt does not install or run the skill. Review third-party files before use. Codex skill guide

Gong Conversation Intelligence

Overview

The Gong Conversation Intelligence skill provides access to Gong.io's conversation analytics platform, enabling call recording transcription access, deal risk signal extraction, competitor mention tracking, sentiment analysis, and coaching moment identification. This skill transforms sales conversations into actionable insights.

Capabilities

Call Transcription Access

Retrieve full call transcriptions
Access timestamped conversation segments
Search across all recorded calls
Filter by participant, topic, or keyword

Deal Risk Signals

Extract risk indicators from conversations
Track competitor mentions and positioning
Identify objection patterns
Monitor decision criteria discussions

Conversation Analytics

Analyze talk ratio and listening patterns
Measure question frequency and quality
Track monologue duration and interruptions
Assess conversation energy and engagement

Coaching Opportunities

Identify coaching moment highlights
Track methodology adherence
Compare rep performance patterns
Generate personalized coaching recommendations

Usage

Competitive Intelligence

Search all recent calls for competitor mentions and extract context around competitive positioning discussions.

Deal Review Preparation

Pull conversation highlights and risk signals for an upcoming deal review session.

Rep Coaching Analysis

Analyze conversation patterns for a specific rep to identify areas for skill development.

Enhances Processes

win-loss-analysis
competitive-battle-cards
sales-methodology-training
deal-risk-assessment

Dependencies

Gong platform subscription
Call recording consent compliance
CRM integration for deal context