engagement-survey

Business

Design, administer, and analyze employee engagement surveys with action planning

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Engagement Survey Skill

Overview

The Engagement Survey skill provides capabilities for designing, administering, and analyzing employee engagement surveys. This skill enables comprehensive engagement measurement, driver analysis, manager reporting, and action planning.

Capabilities

Survey Design

Create engagement survey instruments
Design validated question sets
Include pulse survey options
Configure demographic questions
Support multi-language surveys

Administration

Configure survey distribution and anonymity
Manage participation tracking
Send reminder communications
Handle confidentiality concerns
Support multiple survey modes

Score Calculation

Calculate engagement scores and benchmarks
Compute dimension and question scores
Generate favorability percentages
Create composite indices
Apply weighting if needed

Driver Analysis

Identify engagement drivers and detractors
Perform regression-based driver analysis
Calculate impact scores
Prioritize focus areas
Compare driver strength over time

Manager Reporting

Generate manager-level action reports
Create team comparison views
Maintain minimum response thresholds
Support drill-down analysis
Enable year-over-year trending

Action Planning

Create action planning templates
Link results to specific actions
Track commitment completion
Monitor action effectiveness
Share best practices

Usage

Survey Configuration

const surveyConfig = {
  name: 'Annual Engagement Survey 2026',
  dimensions: [
    {
      name: 'Overall Engagement',
      questions: [
        'I am proud to work for this company',
        'I would recommend this company as a great place to work',
        'I rarely think about looking for a job at another company'
      ]
    },
    {
      name: 'Manager Effectiveness',
      questions: [
        'My manager treats me with respect',
        'My manager provides regular feedback',
        'My manager supports my development'
      ]
    },
    {
      name: 'Growth and Development',
      questions: [
        'I have opportunities to grow my career here',
        'I receive the training I need to do my job well',
        'I can see a clear path for advancement'
      ]
    }
  ],
  scale: {
    type: 'likert-5',
    labels: ['Strongly Disagree', 'Disagree', 'Neutral', 'Agree', 'Strongly Agree']
  },
  demographics: ['department', 'level', 'tenure', 'location'],
  anonymity: {
    minimumResponses: 5,
    hideSmallGroups: true
  }
};

Analysis Configuration

const analysisConfig = {
  survey: 'engagement-2026',
  analysis: {
    overall: true,
    byDimension: true,
    byDemographic: true,
    driverAnalysis: true,
    trendAnalysis: true
  },
  benchmarks: {
    internal: ['engagement-2025', 'engagement-2024'],
    external: 'industry-tech'
  },
  reporting: {
    executiveDashboard: true,
    managerReports: { minimumN: 5 },
    heatmaps: true,
    actionPlanning: true
  }
};

Process Integration

This skill integrates with the following HR processes:

Process	Integration Points
employee-engagement-survey.js	Full survey workflow
culture-assessment.js	Culture-engagement link
turnover-analysis.js	Engagement-turnover correlation

Best Practices

Regular Cadence: Conduct annual surveys with quarterly pulses
Action Focus: Always follow up with visible action
Manager Enablement: Train managers to discuss results
Transparency: Share results broadly
Benchmark Context: Provide external comparison
Long-term View: Track trends over time

Metrics and KPIs

Metric	Description	Target
Participation Rate	Employees completing survey	>80%
Engagement Score	Overall engagement index	Above benchmark
Action Completion	Teams with action plans	100%
Trend Direction	Year-over-year change	Improvement
Manager Follow-up	Managers discussing results	100%

Related Skills

SK-021: Culture Assessment (culture input)
SK-019: Turnover Analytics (engagement-turnover link)
SK-017: Exit Analysis (disengagement signals)