Feedback synthesis — cluster support tickets, NPS verbatims, app store reviews, and churn surveys by theme, separate signal from noise, and produce an actionable insight report. Use when asked to "synthesize this feedback", "analyze support tickets", "what are users complaining about", "NPS analysis", "churn feedback synthesis", or "what's the feedback telling us".
Write customer case studies and success stories — interview guide, story structure, and publish-ready case study with metrics. Use when asked to "write a case study", "document a customer success story", "create social proof content", or "write about how [customer] uses the product".
Design a customer health scoring model — define signals, weights, thresholds, and action triggers. Use when asked to "build health scoring", "how do we predict churn", "what signals indicate a customer is at risk", or "design our health model".
Competitive analysis and market positioning partner for Product Managers. Use when the user needs to analyze competitors, map market positioning, identify feature gaps, or prepare for competitive conversations. Triggers include "competitor", "competitive analysis", "market map", "feature comparison", "how does X compare", "positioning", or when evaluating the competitive landscape.
Use whenever the user wants to find, rank, or shortlist directories, listing sites, or launch platforms where they can submit a software product, SaaS, app, tool, or startup — to get backlinks, referral traffic, and launch-day reach. Triggers on "where can I submit my SaaS for launch", "list of Product Hunt alternatives", "directories to get backlinks for our app", "where should I list my startup", or "pull submission details for these 8 directory domains", even when described indirectly. Drives the ServiceGraph API (api.servicegraph.co) — a catalog of 1,000+ product directories enriched with Domain Rating, backlinks, and organic traffic. Defer to find-mcp-directories for MCP-server listings and find-ai-directories for AI-tool / AI-agent / agent-skill listings. Skip finding a firm/agency to hire (use the find-* agency skills), finding products *inside* a directory ("recommend the best CRM"), building a directory site (do-the-work), local/business directories for brick-and-mortar, and link-building *services*.
Execute Fondo primary workflow: monthly bookkeeping close and financial reporting.
Use when managing month-end close, reviewing financial statements,
or preparing for board meetings and fundraising.
Trigger: "fondo bookkeeping", "fondo month close", "fondo financial reports".