360-feedback
BusinessDesign, administer, and analyze 360-degree feedback surveys for leadership development
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360 Feedback Survey Skill
Overview
The 360 Feedback Survey skill provides capabilities for designing, administering, and analyzing 360-degree feedback surveys. This skill enables multi-rater feedback collection, blind spot identification, and development-focused insights for leaders and individual contributors.
Capabilities
Survey Design
- Generate 360 survey questions by competency
- Create role-specific question sets
- Design rating scales with anchors
- Include open-ended feedback prompts
- Support customization by level
Rater Configuration
- Configure rater groups and anonymity settings
- Define minimum rater requirements
- Set up self, manager, peer, and direct report categories
- Manage rater nomination workflows
- Handle external stakeholder inclusion
Score Calculation
- Calculate aggregate scores and distributions
- Compute self-other gaps
- Generate category averages
- Apply statistical significance tests
- Handle small sample considerations
Insight Generation
- Identify blind spots and hidden strengths
- Detect self-awareness patterns
- Compare to normative data
- Highlight development priorities
- Generate actionable insights
Report Generation
- Generate individual feedback reports
- Create executive summaries
- Build visual dashboards
- Include verbatim comments (anonymized)
- Provide benchmark comparisons
Action Planning
- Create development priorities from feedback
- Suggest targeted actions
- Generate IDP recommendations
- Track follow-up commitments
- Support coaching conversations
Administration
- Track response rates and send reminders
- Monitor completion status
- Manage survey timeline
- Handle confidentiality concerns
- Generate status reports
Usage
Survey Configuration
const surveyConfig = {
program: 'Leadership 360 - 2026',
subject: {
id: 'EMP-12345',
level: 'Director',
role: 'Engineering Director'
},
competencies: [
'Strategic Thinking',
'Communication',
'Team Development',
'Decision Making',
'Collaboration',
'Results Orientation'
],
raterGroups: {
self: { required: true, count: 1 },
manager: { required: true, count: 1 },
peers: { required: true, minCount: 3, maxCount: 5 },
directReports: { required: true, minCount: 3, maxCount: 8 },
others: { required: false, maxCount: 3 }
},
anonymity: {
minResponsesForCategory: 3,
combineSmallGroups: true,
hideVerbatimSource: true
}
};
Report Generation
const reportConfig = {
subject: 'EMP-12345',
program: 'Leadership 360 - 2026',
sections: [
'executive-summary',
'competency-scores',
'self-other-gaps',
'rater-group-comparison',
'strengths-and-development',
'verbatim-comments',
'action-planning'
],
benchmarks: {
include: true,
compareTo: 'company-directors'
},
format: 'detailed'
};
Process Integration
This skill integrates with the following HR processes:
| Process | Integration Points |
|---|---|
| 360-degree-feedback-implementation.js | Full 360 workflow |
| leadership-development-program.js | Development input |
| succession-planning.js | Readiness assessment |
Best Practices
- Development Focus: Use 360 for development, not evaluation
- Anonymity Protection: Maintain strict confidentiality
- Rater Training: Train raters on effective feedback
- Manager Preparation: Prepare managers to support results
- Action Planning: Always follow up with development plans
- Frequency: Conduct no more than annually
Metrics and KPIs
| Metric | Description | Target |
|---|---|---|
| Response Rate | Invited raters who complete | >85% |
| Self-Other Gap | Average difference self vs. others | Track trend |
| Development Follow-up | Subjects with action plans | 100% |
| Rater Quality | Average comment length | >50 words |
| Perception Change | Score improvement over time | Positive trend |
Related Skills
- SK-006: Performance Review (evaluation integration)
- SK-009: Training Needs (development input)
- SK-011: Succession Planning (readiness data)