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Seller Service Metrics API API

by ebay.com

OAuthHTTPSShopping
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Overview

The <i>Analytics API</i> provides data and information about a seller and their eBay business. <br><br>The resources and methods in this API let sellers review information on their listing performance, metrics on their customer service performance, and details on their eBay seller performance rating. <br><br>The three resources in the Analytics API provide the following data and information: <ul><li><b>Customer Service Metric</b> &ndash; Returns data on a seller's customer service performance as compared to other seller's in the same peer group.</li> <li><b>Traffic Report</b> &ndash; Returns data that shows how buyers are engaging with a seller's listings.</li> <li><b>Seller Standards Profile</b> &ndash; Returns data pertaining to a seller's performance rating.</li></ul> Sellers can use the data and information returned by the various Analytics API methods to determine where they can make improvements to increase sales and how they might improve their seller status as viewed by eBay buyers. <br><br>For details on using this API, see <a href="/api-docs/sell/static/performance/analyzing-performance.html" title="Selling Integration Guide">Analyzing seller performance</a>.

Seller Service Metrics API is a shopping API from ebay.com. Requests are authenticated with OAuth. It is served over HTTPS. Its OpenAPI description documents 4 endpoints.

At a glance

Authentication
OAuth
HTTPS
Yes
CORS
Unknown
Category
Shopping
Version
1.2.0
Endpoints
4
Spec updated
2023-03-06

Endpoints

MethodPathWhat it does
GET/customer_service_metric/{customer_service_metric_type}/{evaluation_type}Use this method to retrieve a seller's performance and rating for the customer service metric. Control the response from the getCustomerServiceMetric method usi
GET/seller_standards_profileThis call retrieves all the standards profiles for the associated seller. A standards profile is a set of eBay seller metrics and the seller's associated compli
GET/seller_standards_profile/{program}/{cycle}This call retrieves a single standards profile for the associated seller. A standards profile is a set of eBay seller metrics and the seller's associated compli
GET/traffic_reportThis method returns a report that details the user traffic received by a seller's listings. A traffic report gives sellers the ability to review how often their

Questions

Does the Seller Service Metrics API API need an API key?

Yes. The Seller Service Metrics API API uses OAuth authentication; the documentation explains how to get credentials.

Does the Seller Service Metrics API API support HTTPS?

Yes, the Seller Service Metrics API API is served over HTTPS.

How many endpoints does the Seller Service Metrics API API have?

Its OpenAPI description lists 4 endpoints in version 1.2.0. All of them are shown on this page.

What are alternatives to the Seller Service Metrics API API?

Other Shopping APIs include Etsy, eBay, Flipkart Marketplace, Inventory Management, Intel Product Catalogue Service.

Compare alternatives →

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