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Google Cloud Support API API

by googleapis.com

OAuthHTTPSAnalytics
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Overview

Manages Google Cloud technical support cases for Customer Care support offerings.

Google Cloud Support API is an analytics API from googleapis.com. Requests are authenticated with OAuth. It is served over HTTPS. Its OpenAPI description documents 13 endpoints.

At a glance

Authentication
OAuth
HTTPS
Yes
CORS
Unknown
Category
Analytics
Base URL
https://cloudsupport.googleapis.com/
Version
v2beta
Endpoints
13
Spec updated
2023-04-21

Make a first request

Replace the placeholders; the documentation says exactly where credentials go.

cURL
curl -X GET "https://cloudsupport.googleapis.com/v2beta/caseClassifications:search" \
  -H "Accept: application/json" \
  -H "Authorization: Bearer YOUR_TOKEN"
JavaScript
const response = await fetch("https://cloudsupport.googleapis.com/v2beta/caseClassifications:search", {
  method: "GET",
  headers: {
    "Accept": "application/json",
    "Authorization": "Bearer YOUR_TOKEN",
  },
});
const data = await response.json();
console.log(data);
Python
import requests

response = requests.request(
    "GET",
    "https://cloudsupport.googleapis.com/v2beta/caseClassifications:search",
    headers={
    "Accept": "application/json",
    "Authorization": "Bearer YOUR_TOKEN",
    },
    timeout=30,
)
print(response.json())

Endpoints

MethodPathWhat it does
GET/v2beta/caseClassifications:searchRetrieve valid classifications to be used when creating a support case. The classications are hierarchical, with each classification containing all levels of th
GET/v2beta/cases:searchSearch cases using the specified query.
GET/v2beta/{name}Retrieve the specified case.
PATCH/v2beta/{name}Update the specified case. Only a subset of fields can be updated.
POST/v2beta/{name}:closeClose the specified case.
GET/v2beta/{name}:downloadDownload a file attachment on a case. Note: HTTP requests must append "?alt=media" to the URL.
POST/v2beta/{name}:escalateEscalate a case. Escalating a case will initiate the Cloud Support escalation management process. This operation is only available to certain Customer Care tier
GET/v2beta/{parent}/attachmentsRetrieve all attachments associated with a support case.
POST/v2beta/{parent}/attachmentsCreate a file attachment on a case or Cloud resource. The attachment object must have the following fields set: filename.
GET/v2beta/{parent}/casesRetrieve all cases under the specified parent. Note: Listing cases under an Organization returns only the cases directly parented by that organization. To retri
POST/v2beta/{parent}/casesCreate a new case and associate it with the given Cloud resource. The case object must have the following fields set: display_name, description, classification,
GET/v2beta/{parent}/commentsRetrieve all Comments associated with the Case object.
POST/v2beta/{parent}/commentsAdd a new comment to the specified Case. The comment object must have the following fields set: body.

Questions

Does the Google Cloud Support API API need an API key?

Yes. The Google Cloud Support API API uses OAuth authentication; the documentation explains how to get credentials.

Does the Google Cloud Support API API support HTTPS?

Yes, the Google Cloud Support API API is served over HTTPS.

How many endpoints does the Google Cloud Support API API have?

Its OpenAPI description lists 13 endpoints in version v2beta. All of them are shown on this page.

What are alternatives to the Google Cloud Support API API?

Other Analytics APIs include Google Play Integrity API, versionhistory.googleapis.com API, Doc Converter, Perspective Comment Analyzer API, Safe Browsing API.

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